Privacy Policy

As of December 1, 2020

OFF GRID CUSTOMS LTD. (hereinafter referred to as “we”, “our” or “us”) values your privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit any of our websites (collectively, the “Site”), and what we will and will not do with the information we collect. This Policy governs any and all data collection and usage by us on our Site. Your access and use of our Site is your express agreement to be bound by this Policy and amendments thereto from time to time.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. We reserve the right to change or modify any of the terms and conditions contained in the Policy or any other policy or guideline of this Site, at any time and in our sole discretion. We may inform you of any material changes via email and/or a prominent notice on Site. Your continued use of this Site following any such notice will constitute your acceptance of such changes or modifications. We recommend you visit our Policy, our Terms of Use, and any other policies or guidelines on this Site frequently to stay ahead of any changes, modifications or updates.

Please note that this Policy does not apply to any affiliate or partner websites, or any websites that we do not own or control, including websites that we may reference or link to on our Site. It is highly recommended and suggested that you review the terms and privacy policies of any such websites prior to use.

Disclosure of Information

We may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service or any other policies or regulations on this Site;
• as necessary to maintain, safeguard and preserve all the rights and property of OFF GRID CUSTOMS LTD.

Non-Marketing Purposes

We maintain and reserve the right to contact you if needed for non-marketing purposes, such as bug alerts, security breaches, account issues, and/or changes in our products and services.

Children under the age of 13

The Site is not directed to and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All Site users have the option to discontinue receiving any emails or newsletter communications we may send to you from time to time. All users shall have the right to unsubscribe or opt-out of any such communications by following the instructions on the communication or by contacting us directly at 604.390.2100.

Notice to European Union Users

The Site is not intended for use by European Union citizens and is operated under Canada’s PIPEDA regulations. Off Grid Customs website may not meet GDPR standards therefore EU visitors may not be adequately protected. Your use of this Site is at your own risk.

Security

Security of your private information is of the utmost importance, so when you submit sensitive information through the Site, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a “lock” icon in the address bar and looking for “HTTPS” at the beginning of the URL address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:

Address: #103-1101 Commercial Place. Squamish, British Columbia. V8B 1B5

Telephone Number: 604.390.2100

Email: Info@offgridcustomsltd.com